Knowledge Base User Registration

Register for Knowledgebase Access

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How it works: Submit this form with your team details. We will review, create each user account and email everyone their login details. Payment is arranged after accounts are confirmed — nothing is taken upfront.

1 Your Details

Your full name *

Your email address *

Phone (optional)

Company / Organisation (optional)

👤 I am the only user — add me as the Licence Holder (SME / sole trader)

🔑 We are an existing IT Star Knowledgebase client — I am adding a new staff member

2 Choose a Plan *

✓

Micro

£60/mo

Up to 5 users

Popular

✓

Small 1

£90/mo

Up to 10 users

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Small 2

£175/mo

Up to 25 users

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Medium 1

£300/mo

Up to 95 users

Not sure which plan? Contact us and we will help you choose.

3 Add Your Team Members *

Add each person who needs Knowledgebase access. Tick Licence User next to the account manager — only one person can hold this role.

Full Name * Email Address * Licence User

4 Billing & Additional Information

Billing contact email (leave blank to use your email)

How did you hear about us? (optional)

Anything else we should know? (optional)

Yes, I am happy to receive occasional IT tips and updates from IT Star Services. You can unsubscribe at any time.

Your details are used only to set up your Knowledgebase access and will never be shared with third parties.

Knowledgebase Staff Offboarding

Staff Leavers

Add each member of staff who has left. Choose whether to offboard (disables account, frees licence) or permanently delete their account.

Leaver 1

Full Name *

Email Address *

Action Required *

⏸ Offboard Disable account & free licence — account can be reinstated later 🗑 Delete Permanently remove account — cannot be undone

⚠ Please Note: All leaver requests are reviewed and approved by IT Star Services before any action is taken. You will receive a confirmation email once processed. Offboarded accounts will have ZZ_ prefixed to their username and display name in the Knowledgebase system.

Knowledgebase Staff Reonboarding

Staff to Reonboard

Add each member of staff you would like to reinstate. Their Knowledgebase account will be re-enabled and their licence restored. The ZZ_ prefix will be removed from their username and display name.

User 1

Full Name *

Email Address *

ℹ Please Note: Reonboarding requests are reviewed and approved by IT Star Services before any changes are made. Once approved, the user's account will be re-enabled and they will receive a welcome back email with login details. Their licence will be restored to your subscription count.

Knowledge Base User Registration

Knowledgebase Staff Offboarding

Company Information

Staff Leavers

Knowledgebase Staff Reonboarding

Company Information

Staff to Reonboard

Knowledge Base User Registration

Register for Knowledgebase Access

Registration received!

1 Your Details

2 Choose a Plan *

3 Add Your Team Members *

4 Billing & Additional Information

Knowledgebase Staff Offboarding

Company Information

Staff Leavers

Knowledgebase Staff Reonboarding

Company Information

Staff to Reonboard